Our Privacy Commitment
Information We Collect
We collect information that you provide directly to us, including when you:
- Contact us through our website forms
- Subscribe to our newsletter
- Participate in our digital tourism programs
- Engage with our cultural heritage experiences
How We Use Your Information
We use the information we collect to:
- Provide and improve our digital tourism services
- Communicate with you about cultural heritage programs
- Develop personalized AR experiences and virtual tours
- Send updates about sustainable travel initiatives
- Respond to your inquiries and provide customer support
Data Protection
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive data
- Regular security assessments
- Limited access to personal information
- Secure data storage practices
Cookies and Tracking
Our website uses cookies to enhance your browsing experience and analyze site traffic. These cookies help us:
- Remember your preferences for cultural content
- Understand how visitors interact with our digital experiences
- Improve our virtual museum tours and AR applications
- Provide relevant information about Malaysian heritage
Third-Party Services
We may use third-party services to support our digital tourism initiatives, including:
- Analytics providers to understand user engagement
- Email marketing platforms for cultural program updates
- Cloud storage for multimedia content
- Payment processors for program registrations
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your personal information
- Request data portability
Contact Information
Address: 4029 Dietrich Fork Suite 682
Phone: +1.251.271.0698
Email: privacy@carral.lat
For any questions about this privacy policy or our data practices, please contact us using the information above.
Policy Updates
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.